Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rochelle Watterworth

Rochelle Watterworth

October 27, 2023

5  out of  5 rating by Rochelle Watterworth
"Jack and his team are fantastic .I recommend them highly"
Profile photo of MARIANN HERNANDEZ


December 22, 2021

5  out of  5 rating by MARIANN HERNANDEZ
"Excelente servicio"
Profile photo of yadira lopez

yadira lopez

October 27, 2021

2  out of  5 rating by yadira lopez
"Cut my insurance off without any warning at all. Had a "payment reminder" courtesy call in which they reminded me of my payment being due but completely failed to mention anything about a cancelation. Completely unacceptable. I use my car for work, its my job and I've been driving with insurance for 5 days unbeknownst to me. Furious. And completely disappointed in this office considering I recommend you guys to everyone. Paying my bill so that I can be Insured while I look for another insurance company."
Profile photo of Dave Codella

Dave Codella

July 20, 2021

5  out of  5 rating by Dave Codella
"Jack has been my agent for over 20 years. Absolutely the best agent I have had. Jack has been such a blessing and huge help regarding our home and vehicles - and we've had quite a few vehicles :) Jack is very professional, knowledgeable and kind. Always quick to respond to any email, call or when we needed an insurance card for a new vehicle. I highly, highly recommend him."
Profile photo of David Castro

David Castro

December 9, 2020

5  out of  5 rating by David Castro
"The state farm employees at this location is awesome they are always willing to help with any issues you have I usually hate the customer service in Waterbury but not at this location i would definitely recommend this location for all insurance needs"
Profile photo of felicia myers

felicia myers

July 8, 2020

5  out of  5 rating by felicia myers
"They're reasonable n friendly, good staff,n team work,well spoken and they get you with the best low rates,Jack is the man,hes a good person always available to answer any questions, I give them thumbs up,👍"
Profile photo of Tibonn Tibonn

Tibonn Tibonn

January 28, 2020

5  out of  5 rating by Tibonn Tibonn
"Simply the Best this guy runs a top-flight team"
Profile photo of Fernando Rendon

Fernando Rendon

January 25, 2020

5  out of  5 rating by Fernando Rendon
"Very polite and professional always willing to help explain things better."
Profile photo of Stephanie Correa

Stephanie Correa

January 7, 2018

1  out of  5 rating by Stephanie Correa
"This is honestly the worst customer service I have ever gotten. The owner of the place went as far as to tell me that I had to look at him in his eyes while I was speaking, touching my personal belonging and sliding them accross the table, and to top off called the police because they took my money and did not want to return it. Today makes three weeks that I’m waiting for my $400 and haven’t seen anything but a $19 check. The owner of this establishment was very rude and disrespectful."
Profile photo of Ms. Frances M. Batista

Ms. Frances M. Batista

October 26, 2017

5  out of  5 rating by Ms. Frances M. Batista
"I highly recommend this insurance agency! Jack & Andy are very friendly & knowledgeable. First class all the way."